Users need a way to log and track core charges on parts (e.g., motors) that are received and then returned to the supplier for a refund. Core charges are common in parts workflows, and without proper tracking, teams cannot confirm whether a refund was received within the required timeframe.
Current Limitations
- No Core Charge Field: The system has no built-in field to record the core charge amount when receiving a part.
- No Refund Tracking: There is no mechanism to track whether the core was returned and the charge refunded.
- Manual Processes: Teams must track core charges and refunds externally, increasing the risk of missed deadlines (e.g., 30-day return limits).