The customer needs the system to provide clear, accurate feedback when users attempt to view data they do not have permission to access. Instead of implying that data does not exist, the system should inform users that the information is present but hidden due to permission restrictions. This will prevent confusion and ensure users understand the reason for missing data.
Current Limitations
- Misleading Messaging: When users lack permissions to view certain records (e.g., completed tasks or PMs on an asset), the system displays “No completed tasks or PMs for this asset,” even though such records exist.
- No Permission Feedback