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Enhancement Request: Ability to Track and Calculate Travel Time and Mileage Costs Between Job Sites

Zisha

Overview
Customers need a way to accurately track and cost travel time and mileage between job sites to gain full visibility into operational expenses. Currently, technicians can log task time but cannot record or categorize travel-specific data, making it difficult to analyze labor efficiency and cost allocation.

Current Limitations
• Travel time and mileage are not separately recorded from task work time.
• There is no dedicated field or process to log travel start/stop times or mileage readings.
• Invoicing does not support separate cost categories for travel or mileage reimbursements.
• Managers cannot easily assess true cost-to-service, travel efficiency, or technician routing effectiveness.