Overview
The customer wants improved contextual awareness and navigation continuity when interacting with custom dashboard widgets and their associated task lists. Currently, users lose visibility into which widget and task they were working from, making it difficult to efficiently review multiple tasks within a widget.
Current Limitations
• When opening a custom dashboard widget (e.g., “Open PM HQ”), the task list header displays a generic title (“Open Tasks”) instead of the widget’s configured name.
• After closing a widget, there is no visual indication or highlight showing which widget was previously opened.
• When opening a task from a widget’s task list and closing it, the previously opened task is not highlighted.
• For long task lists, closing a task returns the user to the top of the list instead of their prior scroll position.
• There is no way to navigate sequentially (next/previous) through tasks within the same widget without returning to the list.
General Example
A user opens the “Open PM HQ” widget showing 22 tasks. The task list opens with the header “Open Tasks,” removing clarity about which widget is being viewed. After opening and closing a task halfway down the list, the user is returned to the top of the list with no highlight on the task they just reviewed, forcing them to scroll and re-find their place before opening the next task.
Requested Enhancements
- Display the custom widget’s configured name (e.g., “Open PM HQ”) in the task list header instead of a generic label.
- Visually highlight the widget tile on the dashboard that is currently open or was last accessed.
- Persist task highlight state after closing a task, clearly indicating the last viewed task in the list.
- Retain scroll position in the task list when a task is opened and closed.
- Add Next / Previous navigation within the task view to allow cycling through all tasks in the originating widget list without returning to the list.
Business Value
• Improves clarity and reduces confusion when working with multiple custom widgets.
• Speeds up task review workflows, especially for large task lists.
• Reduces repetitive scrolling and reorientation.
• Enhances usability and efficiency for users managing high task volumes from custom dashboards.