Overview
Users are experiencing difficulty locating specific parts when filtering parts within a task due to long dropdown lists that require manual scrolling. Adding search, sorting, or secondary filtering within these dropdowns would significantly improve efficiency and usability when working with large parts catalogs.
Current Limitations
• Filter dropdowns for parts within a task display long lists of values with no search capability.
• Users must manually scroll through all available custom field values to find the desired part.
• Once a filter is applied, users cannot further refine, sort, or search within the filtered results.
General Example
A technician filtering parts in a task by a custom field (e.g., Part Category or Location) must scroll through dozens or hundreds of values to find the correct option, slowing down task completion and increasing frustration.
Requested Enhancements
- Add a search input within parts filter dropdowns to quickly locate specific values.
- Allow sorting of filter values (e.g., alphabetical or most recently used).
- Enable secondary filtering or refinement after an initial filter is applied.
- Improve dropdown performance and usability for accounts with large parts datasets.
Business Value
• Reduces time spent searching for parts during task execution.
• Improves technician productivity and task completion speed.
• Enhances overall usability for customers with large inventories.
• Increases customer satisfaction by streamlining common workflows.