Overview
Customers want the ability to play .MOV video files directly within the Limble desktop web application instead of being forced to download them. While the mobile app supports inline playback of .MOV files, the desktop web experience automatically downloads these files, creating inconsistency across platforms and adding unnecessary steps for users.
Current Limitations
• .MOV files attached in Limble automatically download when accessed from the desktop web app.
• No inline playback option exists in the web interface.
• Mobile app supports .MOV playback, creating an inconsistent cross-platform experience.
• Users must leave the workflow context to open downloaded files externally.
General Example