Overview
The customer requests that the Shipping Cost field automatically default to 0.00 when cleared. This would eliminate unnecessary validation errors and streamline the process of adjusting or removing shipping costs during workflow updates.
Current Limitations
• Clearing the Shipping Cost field triggers a validation error requiring a value
• Users must manually re-enter 0.00 to proceed
• Introduces friction for quick edits or corrections
• Disrupts workflow efficiency, especially during bulk or frequent updates
General Example
A user updating a work order wants to remove an existing shipping charge. After deleting the value, the system throws an error requiring a valid number, forcing the user to manually type "0.00" instead of allowing the field to default automatically.
