Overview
The customer wants the mobile Work Request Details view to present the most important information more efficiently. The actual reported problem should be visible directly within Details, and the overall page should be more compact so technicians can understand the task with less scrolling and fewer tab changes.
Current Limitations
• The Details tab contains many vertically stacked fields, including status, priority, task type, location, due date, assignee, downtime, picture, tags, parts, time logged, purchase requests, completion notes, and description.
• The layout is spread out, requiring significant scrolling to review basic task information.
• The Description section identifies who reported the problem but does not clearly show the actual problem itself.
