Hello. I propose the merging of Limble's community site and product feedback board to a single platform to foster better collaboration and streamline the process of gathering and prioritizing enhancement requests. This would also reduce the amount of sites, logins, platforms, and bookmarks we need to visit for work everyday.
The voting mechanism would allow users to upvote, downvote, and discuss enhancement requests so that Limble can prioritize requests based on actual user feedback. This approach ensures that customers have the opportunity to review each others' challenges and ideas, share their own experiences and provide technical assistance to one another if it's simply an education issue.
Customers can also share workarounds they've used, as well as discuss caveats to enhancement requests to come to even better and more widely spread solutions - all before it gets to a software developer for the first time.
The enhancement request could allow for the following user experience and abilities:
- Owner/Submitter
- Create requests
- Edit or add to their own requests (while Open)
- Owner and Customers
- Owner, Customers, and Limble
- Limble
- "Merge" or consolidate requests
- Merging with another surviving request would lock the original request, including editing, voting, and commenting
- Assign a status such as
- Open
- Merged
- with added link to the surviving request
- Needs more info
- In review
- On Product Roadmap
- Delivered
- Rejected
An integrated platform will help customers and Limble to understand why certain enhancements work or do not work. Users can provide alternative solutions, leading to more informed decision-making and better product development.
Does anyone else have feedback or suggestions for this proposal and its potential benefits for our community and product development?
Thank you for considering this suggestion!