Enhancement Request: Move chat box or 'pop out'/Movable and Pinnable

Enhancement request: Move chat box or 'pop out' feature
Date of Original Submission via Chat: October 2, 2024

This request is for an enhancement to the existing help chat bot functionality in to allow users to move and pin the chat bot window anywhere on the screen. This would significantly improve multitasking and User Experience / Interface Flexibility.

Currently, the help chat bot is fixed in place, which can obstruct important interface elements. Users often minimize or close the chat to continue working, and may not return to it—resulting in missed support opportunities and a lack of follow-up or follow-through with intended resolution-seeking.