When users attempt to open a task from a notification email or in-app alert—and that task is no longer accessible—they receive a vague and non-committal message:
“This task may have been removed to a different location, deleted or...”
This leads to confusion and frustration, as users are left uncertain about the reason they can’t view the task.
Current Limitations
- The system uses unclear language ("may have been") instead of definitive messaging.
- Users aren't informed whether the issue is due to deletion, relocation, or permission restrictions.
- This occurs especially when opening a link from: