While users can currently see if someone else is viewing the same task they are in, there is no centralized or real-time way to monitor which tasks users across the team are actively working on. Additionally, there is no visibility into how long someone has had a task open. This limits managerial oversight, hinders collaboration, and can result in duplicated effort or miscommunication.
Current Limitations
- No Dashboard-Level User Activity View: There is no system-wide view showing what tasks individual users are currently viewing or working on—unless you're inside the same task at that exact time.
- Limited In-Task Awareness: Within a task, users can see if others are present, but this presence data is only visible per task and not accessible in aggregate.
- No Visibility into Task Duration: The platform tracks how long a task is kept open, but this timer is not visible to others. Managers cannot see how long a user has been on a specific task in real time.
- Reliance on Manual Communication: Managers must manually check tasks or message team members to understand what is being worked on, reducing efficiency and responsiveness.
General Example
- A team lead wants to review who is actively working on high-priority tasks. Without a user-task overview or timer visibility, they have no way to determine who’s working, what they’re working on, or for how long, unless they’re inside the same task at the same time.
- Two users begin editing the same task, unaware that the other is already making changes. Without a system-level view or alert, their work overlaps, potentially causing conflicts.
Requested Enhancements
- Live User Activity Dashboard Widget
Display a real-time dashboard widget showing all users and the specific task numbers they are currently viewing or editing. - Enhanced In-Task Presence Indicators
Continue showing active viewers within the task, but expand functionality to include role-based visibility (e.g., admins see all, regular users see team members). - Visible Task Timer
Display the task timer (how long a user has had the task open) in real time—either within the task or on the dashboard, so managers can gauge task engagement and efficiency. - Optional User Activity Log
Include a lightweight timeline or activity stream showing who has opened or interacted with specific tasks recently.
Business Value
- Operational Transparency: Provides managers and team leads with immediate insight into live task engagement.
- Resource Coordination: Helps prevent overlapping efforts and ensures task coverage without redundancy.
- Performance Insight: By exposing task duration timers, it becomes easier to identify bottlenecks or inefficient workflows.
- Enhanced Accountability: Adds visibility into how long users are engaging with tasks, supporting time tracking and productivity analysis.
- Scalable Collaboration: As teams grow, these features improve oversight and task orchestration across larger groups.
