Hey Limble Community, Your friends on the Customer Success team are looking forward to this week’s Office Hours, and we'd love for you to join us! Think of this as an open forum to connect, share, and learn more about making Limble work best for you. In every session, you'll have the opportunity to: Ask Anything Limble:…
Hello, If you outsource work like Roofing, HVAC, Forklift Maintenance, etc. how do you assign them work orders? It would be convenient to create users for each so you can assign work to them directly. But in order to manage costs (and not add more users), how do you group work and assign it to them? For instance, we won't…
During the recent Live event, the question was asked what we would like AI to do in Limble. How about when a work order is entered- data is analyzed for like failures on same asset or simular assets, suggest a repair based on the previously entered repair data. Then this info plus any suggested parts to procure is placed…
I'm running into an issue with instructions webhooks. They arrive with an ID for the instruction, but we have no instruction API endpoint that accepts the instruction ID, only task Id. How can we query the instruction data with only the instructionID? Payload is as follows: { "category": "instruction", "instructionID":…
Overview Customers want more control when expanding a purchase order (PO) that was originally created from a task. While creating or fulfilling a purchase request, purchasers often add additional parts from the same vendor, such as understocked or commonly used items—that are not intended for the originating task.…
Overview Customers need work request assignment logic to rotate by shift instead of assigning all requests to the same team regardless of when they are submitted. The goal is to ensure work requests are routed and rotated only among technicians who are working the relevant shift, with additional handling for shift…
Overview Users are experiencing difficulty locating specific parts when filtering parts within a task due to long dropdown lists that require manual scrolling. Adding search, sorting, or secondary filtering within these dropdowns would significantly improve efficiency and usability when working with large parts catalogs.…
Overview Users want the formatting defined in the Work Request Portal description template—including line breaks and spacing between placeholder fields—to be preserved when a task is created. Currently, resolved placeholder values are concatenated, resulting in poor readability and inconsistent output compared to the…
Overview When creating a new purchase order that includes parts previously ordered on another PO, the system displays a warning if any other PO containing that part is still open. However, this warning appears even when the specific part has already been fully received on the other PO, leading to confusion and unnecessary…
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